For difficult issues or email configuration, it is much faster if you can give us remote control of your computer. Although this process might take 5 minutes in total, it will make the overall conversation faster.
This is very easy to achieve.
- Please click the link below, to download the 10MB windows install file, and then run the file.
Download and Install "LogMeIn.msi" (10MB)
- Do you want to run this file? RUN
- Prepaing to install.... LogMeIn Installer..... NEXT
- Terms and Conditions, I AGREE
- Software Options.... Typical... NEXT
- Computer Description..... [Enter a name for your computer] NEXT
- ... Create account ...
- Choose Destination Folder NEXT
- The installation takes about 2 minutes