FAQ - Processing Orders
Marking Orders as Paid Manually
If you are not using an automatic payment gateway, (e.g. manual internet banking) you may need to mark your orders as paid manually.
You can do this individually which allows you to make adjustments if needed, or you can mark many orders as paid in bulk.
Marking Orders as Shipped Manually
If you are using a courier integration, depending on your settings - your courier company will be feeding the tracking number back into the website.
Some courier integrations will have settings allowing you to send the notification from their dashboard, or to send from the CMS.
These settings below show how to mark orders as shipped manually.
Partial Shipping Notifications
If you are only partially shipping some of an order, you can send partial shipping notifications.
Ready to Collect Notifications
If you have a collection option, this is how you can send a notification that the order is ready to collect and any collection information.
FAQ Topics
Building your site
Advanced Page Types
E-Commerce
- Shopping Basics
- Category Management
- Products
- Product Options
- Layout and Formatting
- Payment Options
- Processing Orders
- Advanced Ecommerce
- Product Pricing, Currencies
- Plugins
- Wholesale
- Rental, Booking and Appointment Systems
- Freight - Couriers
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- Vouchers, Discounts, Loyalty Points
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- Scams and Hoaxes
- Lead Magnets / Growing Your Customer Database
- Form Spam Filtering
