FAQ - Products

Adding a Product
How to add a new product to your shopping page.

How to add a General Stock Item
How to add a general stock item, e.g. clothing, beauty products, candles etc.

How to add a voucher product
How to add a voucher product that is purchasable. e.g. gift vouchers

How to Add a Digital Product
How to sell MP3s or PDFs or other digital media files via our shopping cart.

Deleting a Product
How to delete a product from your shopping page.

Duplicating a product
You can make a duplicate copy of an existing product in the CMS - here's how

Blocking a Product
How to block a product from being accessible on your shopping page without deleting the information.

Production options, Sizes / Colours / Customisations / File Uploads
Any product can have a vast range of colours / sizes and other options added via the OPTIONS/SIZES tab. As well as unlimited customisations options including file uploads.

Moving a Product to a Category
You can move products to another category in bulk.

Adding a Product under multiple Categories
You can easily add a Product to multiple Categories via the ECOMMERCE > EDIT PRODUCTS area.

Changing a custom filename for a Product
You can change a Product filename via the SEO tab when editing a Product, or in bulk via the SEO tab

Adding an Image to a Product
You can add an image to a product when creating the product, or after the product has been created.

Moving a product from one Shopping Page to another
You can move products between different shopping pages.

Promoted Items (Featured Products)
You can promote individual products to appear on your template borders, or checkout pages, or auto suggest products at checkout based on others order history.

Removing Default Featured Products
You can remove the default featured products via the PROMOTION setting on a product, or in bulk.

Reordering Featured Products
You can change the order featured products appear on the website

Converting Products to Product Variations (Child Products)
You can take a selection of products and change them to child products of a main product.

Creating Products by Bulk Image Upload
You can create multiple new products by drag-dropping a selection of images into the CMS

Sending a follow up email after a Product is purchased
You can link a product to an existing email campaign via the AUTOMATION tab when editing a product.

Restricting who can view / buy a product
Within the Products visibility area are options for restricting access to the Product