FAQ - Freight - Couriers

Setting up your basic freight options
When setting up freight rules there are Domestic, International and Click and Collect options to get you started, plus advances / custom freight options available.

Custom Freight Overview
Custom freight pricing overview. You can customise your freight options further than just the basics. Find out how to here.

Aramex Couriers Consignment Integration
Integration helps you get streamlined order fulfilment. Manually push orders at Aramex from within the CMS.

Aramex Couriers Live Pricing
Live pricing quotes the best price for any destination to the customer, based on a single depot shipping point. You can add Aramex live pricing freight options via the Freight Area, available for Premium hosting plans.

StarShipIT
Live Pricing and Courier Integration with StarShiptIT

GoSweetSpot NZ
Live Pricing and Courier Fulfilment Integrations with GSS.

Zappy (ParcelPort) NZ
Live Pricing and Courier Fulfillment Integrations

NZ Post (and Pace)
Live Pricing on checkout

NZ Post / Courier Post - eShip
Courier Fulfillment Integration

Distance Calculator
Calculate the cost of freight based on delivery distance and time.

Dropshipping
You can assign products to suppliers who can be notified to ship goods to customers.

Freight, Shipping or Delivery Fees
Find out how to charge freight

I've connected my website to the courier company, but the orders are not appearing in their system
Orders need to be set to paid unshipped, or ready to ship. All other orders are ignored.

Restricting products by Postcode
You can set products to only be available via local postcodes

Restricting orders to specific countries
The shopping cart can be restricted to delivering orders to the countries of your choice

Troubleshooting - Help - my freight is incorrect!
Incorrect freight does not mean the CMS is broken, with the powerful cart + third party payment gateways it is most likely you've set up some unexpected freight rules - check these common places.

Address Label Printing
Steps to follow to download order data and print address labels using templates.

When are Rating Review Emails sent out?
An order needs to be in a 'Shipped' status before the review/rating request is sent.

Calculating freight when shipping multiple packages
If you need to calculate freight for shipping items in multiple packages rather than one consignment, there is an option that may help.

Shipping Status - Not Shipped
A brief explanation of the role of the not-shipped shipping status,

Changing Invoice/Branch details for a specific freight option
Within the freight options you have the ability to set custom invoice details per-freight rule.