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So someone has posted something negative on your business Facebook page? Rather than panicking, deleting the comment or hiding in a cupboard, take the time to turn what could be a PR disaster into building some positive publicity instead. A complaint dealt with professionally, respectively and which provides a solution to the problem can do wonders for your business.

We often get asked why we charge a setup fee for configuring DNS services for a third party web hosting service. And this is why. It's like taking your own food into a cafe, buying a coffee,
then asking the cafe to heat up your food.