Alternative hosting options & alternative CMS products are available. Some opensource systems to consider include:
OsCommerce Shopping Cart
Joomla CMS
Wordpress CMS
Drupal CMS
OS Ticket (Support Ticketing System)
phpMyAdmin
What is the ultimate media center... I'm intrigued by the lack of cohesion of the entertainment devices in our living rooms, and I am sure the complexity is so that shops can sell more appliances.