Only 90 days till Christmas! We hope all our merchants are gearing up for the silly season. In this edition of website.world news:
On the 4th of October at 4 am NZ time, we will be moving our email services to a new data center. Between 4am and 7am, emails may be slow to arrive into your inbox, but you will not lose any email. Anyone checking their email in the early morning, may get error messages when refreshing their inbox.
This only effects users who use our email services, for IMAP,POP,forwarding, or our web mail. It does not affect users of google apps or office 365.
If you are having difficulty with your email after October 7th, when it ordinarily worked ok, please contact our support desk asap with as much detail as you can provide, including the email address involved, a screen shot of any error, a screen shot of your email client account configuration, and the name of your email client and ISP.
We hope all our merchants will support each other by shopping online, and supporting other small businesses like yourselves. In our next newsletters we would like to promote some of our merchants offerings. Please submit your link for inclusion via the thread on our Facebook wall. Please also like our Facebook page while you are at it.
You may have recently received an email from Paypal regarding SHA2 IPN upgrades. You can ignore this email, we take care of those sorts of upgrades for you.
All our website builder powered websites had 100% up time last month. The CMS has 99.99% up time.
We're pretty happy with that.
We will no longer be hosting Wordpress powered websites, nor PHP websites in general. We believe Wordpress is too prone to hacking, and we really just don't like it. We would encourage anyone who wants to use that platform to please look for another web host. If you already have a PHP powered website hosted with us, do not worry, we will continue to host your website. However, you may wish to move to another web host who specializes in supporting PHP powered websites. Your PHP web developer may be able to help you. Wordpress & PHP websites represent less than 1% of our customer base, yet demand significant technical support. The other 99% of our customers enjoy a robust global delivery network and free security upgrades.
We have design consultants from all over who can take your website to the next level. All Web Designers are independent businesses who will consult and bill you directly for their time.
If you require personalised training, please contact one of our consultants, who are based all over. Several consultants also provide over the phone and web based training at a scheduled time.
We would encourage all customers to get at least one hour of training at the early stages of building their website, and one more review prior to going live, just to give your website that professional critique, and quick tidy up of the rough bits.
Training topics include:
How to use website builder and shopping cart
How to design websites
How to crop and tidy up photos
How to optimise to get your website higher on google and other search engines
How to setup a facebook page, or other social media account
How to send newsletters
How to use any other feature we offer.
Caching speeds up your computer, but it also causes confusion when viewing changes to your website. Every web master needs to become familiar with this concept. Almost a third of all our support tickets relate to mis understandings about caching. We can't change the nature of the internet, we only educate.
We have teamed up with the awesome 2talk team to offer you some great broadband options. If you have become disgruntled with your current isp, now is the time to get a great bundled broadband offering.
Do you need an 0800 number for your business? We think 2talk provide a really awesome service, and it's who we use. For example, you have an 0800 number call your landline first, then your mobile, then your 2IC's mobile to ensure that somone will take the call. Their rates are cheap, and all the value added services can be managed via a web page control panel, so you don't need to wait on hold for any call centers. You can manage your lines fully yourself.
Did you know that if you refer a friend to use our awesome website builder service, you get a 25% discount off your hosting? If you refer 4 friends, then you will essentially get your web hosting for free! Not only that, but your friends will also get their 2nd month web hosting absolutely free. That's a nice little encouragement for them to check our service out and gives us the opportunity to setup your discount. Both discounts apply for your 2nd and subsequent websites also. It doesn't matter if it is yours, a friend, family or a stranger. Discounts begin once both websites are live. Please make sure you or your friend communicates the referral at the earliest opportunity.
We have an awesome new offer for web designers and awesome business networkers. We can setup any web designer who is interested with all they need to get started as a web designer at no cost:
There are several places you can find answers to questions about how to build your website and add features (which, there are a lot of) and its free for you to look:
If you can't find the answer you need - then get professional help
In 99% of cases the answer to a problem is covered in one (or more) of these places. We always fix bugs fast, with all the users we have we get notified very fast of any real bug - they are not common, so if you are having an issue operating the CMS consider some online training with us - you'll always take something away worth value. In all other cases we are happy to do anything you are having trouble doing yourself for a small fee starting from $20 for 10 minutes.
http://word2cleanhtml.com - Cleans word docs for CMS Editor
GoogleFonts - Online Web Fonts
http://pinterest.com/ - A social networking Pin Board
http://pixlr.com/ - online photo editor
http://www.photoshop.com - online photo editor
http://www.jotform.com/ - online form builder
www.needanerd.co.nz - NZ Wide IT Nerds
www.geeksonwheels.co.nz - NZ Wide IT Geeks
www.ninite.com - absolutely the best way to install new software on a new computer
www.2talk.co.nz - cheaper VOIP calling and 0800 incoming call routing
All those links and more at our new toolbox page:
Here's a selection of some of our recent Go Lives.
Posted: Sun 20 Sep 2015